Record Types in Salesforce

Record Types in Salesforce determine which features are available on page layouts, including fields, locations and properties. We must understand that record types in Salesforce are not always needed, this depends on our business.

Salesforce record types are used in a scenario like, when we need to show different page layouts, apply different processes and need to show different picklist values based on our requirement. The customers often look for a greater level of customization to accommodate the business rules. Customers might want to setup page layouts with much-needed customization. .

Record types directly identify the business processes, picklist values, and pages layouts, all those things which users can access. Record types might be created for various types of business needs.

Creating Record Types in Salesforce

  • To create new record types in Salesforce, go to Setup, and then from the quick find, go to “Object Manager”.

In this example, we are creating a new record type for the Account object.

  • Select the “Account” object from the Object Manager.
  • Then select the “Record Types”, and then
  • Click on “New” to create the record type, the following fields need to be filled.
Record Types in Salesforce
  • Existing Record Type: Set it as Master for this field.
  • Record Type Label: It will be the display label. Let us name it as “Cust_Account”.
  • Description: A short description of the record.
  • Active: This option will determine whether the record type will be active or not.

In the next step

  • Select the checkbox located beside “Enable for Profile Column Header”. It will provide the option to select the profiles.
  • Select the applicable profiles accordingly.
  • Then click on “Next”. Make sure the option “Apply One layout to all profiles” is selected.
  • Now, you will get the option “Select Page Layout list”, select “Account Layout”.
  • Click on “Save”.

In the next step, the industry picklist needs to be edited, so that the unwanted column types can be removed. For example, you don’t want to see the values of “Consulting” and “Education”. We can just select them from the picklist and click on “Remove”.

Record Type in Salesforce
  • To confirm this action, click on “Save”. This will customize the view.

The same process can be repeated to create multiple record types.

When we use the Record Types in Salesforce?

  • Before you create the record types, you need to understand about the record types at a high level. From the analysis of common practices, it has been found that the record types are preferably used for creating a different page layout, for different records associated with the same object.
  • Sometimes there will be multiple fields associated with the record, and we might need a customized view with only limited as well as required fields. The customized view will declutter the interface, customize the page layout, and lastly display only the required information
  • When you are creating record types, the records are just getting split into different records, with logical divisions in the database. We can assign a distinct page layout to a distinct record type, for each of the profiles.
  • The selection of the record types happens at the profile level. It is also controlled at the profile level. T
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